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Share of complaints about telecommunications services in Portugal from 2021 to 2024, by provider

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Source

Release date

March 2025

Region

Portugal

Survey time period

2021 to 2024

Supplementary notes

Only written complaints are considered.

Values over 100 percent probably due to rounding.

Release date is the date of access.

Citation formats

Share of complaints about telecom services in Portugal 2021-2024, by provider

Published by
Petroc Taylor,
Mar 4, 2025

In Portugal, the telecommunications service provider with the highest share of claims by customers about its services, in 2021, was NOS, accounting for ** percent of all complaints. MEO followed closely, with a share of ** percent, while Vodafone was placed third, with ** percent.
The following year registered a shift in this order, as Vodafone registered the most complaints, ** percent of them, while NOS and MEO both decreased in their share of claims.
By 2024, NOS gained the lead, with ** percent of all claims, and Vodafone followed.

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Digi PortugalTelevision industry in EuropeInternet industry in EuropeTelecommunications industry in PortugalInternet usage in Portugal
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