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Most claimed reasons for telecom service complaints in Portugal in 2024

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Source

Release date

March 2025

Region

Portugal

Survey time period

2024

Supplementary notes

Only written complaints are considered.

Release date is the date of data access.

Citation formats

Most claimed reasons for telecom service complaints in Portugal 2024

Published by
Petroc Taylor,
Mar 4, 2025

As of 2024, ** percent of all claims related to the delay or non-resolution of complaints, and a further ** percent to failures in the access to fixed-line internet. Following in the rank of the most common reasons prompting complaints, namely ** percent of them, were the delays or deficient repair of service failures.

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Statistics on " Telecommunications industry in Portugal "

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Overview

8

Fixed-line telephony

4

Mobile telephony

5

Fixed-line internet

5

Mobile internet

8

Pay TV and bundles

7

Leading companies

3

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Topics

Telecommunications industry in PortugalMobile internet usage worldwideMobile communicationsInternet usage in BrazilInternet industry in Europe
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* For commercial use only

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