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Source
Release date
May 2022
Region
Canada
Survey time period
November 2021 to January 2022
Number of respondents
4,534 respondents
Special properties
Investors
Supplementary notes
The rating is based on a 1,000-point scale.
Investor satisfaction was measured in the following segments (in order of importance): trust; people; products and services; value for fees; ability to manage wealth how and when I want; problem resolution;
and digital channels.
The survey group is based on investors who make some or all of their investment decisions with a financial advisor or a team of financial advisors.
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