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Number of complaints on financial transactions filed at the Bangko Sentral ng Pilipinas in 2020 and 2021

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Sources

Release date

April 2022

Region

Philippines

Survey time period

2020 to 2021

Citation formats

Number of financial consumer complaints at central bank Philippines 2020-2021

Published by ÌÇÐÄÆƽâ°æ Research Department, Nov 27, 2025
In 2021, over ** thousand complaints on financial transactions were filed at the Bangko Sentral ng Pilipinas (BSP) or the Philippine Central Bank. This reflects a **** percent decline from the previous year's total. About half of the complaints were related to internet banking and mobile banking.
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