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Share of large and small firms using the internet regularly to interact with clients in Africa as of 2020

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Source

Release date

January 2021

Region

Africa

Survey time period

2020

Special properties

internet usage for client interactions

Citation formats

Share of firms using the internet to interact with clients in Africa 2020, by size

Published by
Christy Tila,
Jan 25, 2022
As of 2020, nearly ** percent of large firms in Africa used the internet to interact with their clients on a regular basis. On the other hand, the same internet usage rhythm was applied by ** percent of small businesses on the continent. Overall, in the said year, Africa accounted for over ** percent of the total internet users worldwide.
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