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Positive experience of consumers when ordering from restaurant and cloud kitchen services in Vietnam as of August 2021

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Source

In cooperation with
Release date

November 2021

Region

Vietnam

Survey time period

September 12 to 30, 2021

Number of respondents

1,033 respondents

Age group

16 years and older

Method of interview

Online survey

Supplementary notes

Original question: "Was your experience of ordering food from a virtual restaurant/cloud kitchen positive or negative? What was positive about your experience? (choose up to 3 answers that apply)"

Citation formats

Positive experience with virtual restaurant and cloud kitchen services Vietnam 2021

Published by ÌÇÐÄÆƽâ°æ Research Department, Jan 5, 2022
According to a survey on food services and cloud kitchen conducted by in *, respondents in Vietnam who were positively impressed particular virtual restaurant and cloud kitchen services were most satisfied with the food quality and fast delivery. Consumers ordering from such businesses also reported positive experience with their customer service and reasonable pricing.
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Ghost kitchensRestaurant delivery in the U.S.Online food delivery in Latin AmericaOnline food delivery in EuropeRestaurant delivery and takeaway in the United Kingdom
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