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Factors contributing to a negative experience of ordering food from a virtual restaurant or cloud kitchen in the Philippines as of August 2021

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Source

In cooperation with
Release date

November 2021

Region

Philippines

Survey time period

August 12 to 30, 2021

Number of respondents

21 respondents

Age group

16 years and older

Special properties

respondents who had a negative experience ordering from a virtual restaurant

Method of interview

Online survey

Supplementary notes

Original question: "What was negative about your experience? (choose up to 3 answers that apply)"

Citation formats

Reasons for negative experience ordering from a virtual restaurant Philippines 2021

Published by ÌÇÐÄÆƽâ°æ Research Department, Nov 29, 2021
According to a survey on food services and cloud kitchen conducted by in August 2021, ** percent of respondents in the Philippines had a negative experience ordering food from a virtual restaurant of cloud kitchen because the food quality did not meet their expectations. Among the other reasons for their negative order experience were small portion sizes and incorrect orders delivered.
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Ghost kitchensRestaurant delivery in the U.S.Online food delivery in Latin AmericaOnline food delivery in EuropeRestaurant delivery and takeaway in the United Kingdom
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