* Estimate. Deduped between Ele.me, Xingxuan, Koubei, Fliggy, and Amap.
** Deduped between Ele.me, Xingxuan, and Koubei.
*** Estimate. On-demand delivery business for the month September 2021.
Citation formats
Key business metrics of Alibaba's local consumer services 2021
In the market year 2021, Alibaba has accumulated *** million annual active users of its local services, including food delivery, online ticket booking services, and carsharing services. Meanwhile, approximately *** million merchants operated on Alibaba's life service platforms in the past year.
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Alibaba. (December 16, 2021). Number of active consumers, merchants, and riders on Alibaba Group's life service platforms as of September 2021 (in millions) [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 28, 2026, from /statistics/1266596/alibaba-key-performance-indicators-of-alibabas-local-life-services/
Alibaba. "Number of active consumers, merchants, and riders on Alibaba Group's life service platforms as of September 2021 (in millions)." Chart. December 16, 2021. ÌÇÐÄÆƽâ°æ. Accessed July 28, 2026. /statistics/1266596/alibaba-key-performance-indicators-of-alibabas-local-life-services/
Alibaba. (2021). Number of active consumers, merchants, and riders on Alibaba Group's life service platforms as of September 2021 (in millions). ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 28, 2026. /statistics/1266596/alibaba-key-performance-indicators-of-alibabas-local-life-services/
Alibaba. "Number of Active Consumers, Merchants, and Riders on Alibaba Group's Life Service Platforms as of September 2021 (in Millions)." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 16 Dec 2021, /statistics/1266596/alibaba-key-performance-indicators-of-alibabas-local-life-services/
Alibaba, Number of active consumers, merchants, and riders on Alibaba Group's life service platforms as of September 2021 (in millions) ÌÇÐÄÆƽâ°æ, /statistics/1266596/alibaba-key-performance-indicators-of-alibabas-local-life-services/ (last visited July 28, 2026)
Number of active consumers, merchants, and riders on Alibaba Group's life service platforms as of September 2021 (in millions) [Graph], Alibaba, December 16, 2021. [Online]. Available: /statistics/1266596/alibaba-key-performance-indicators-of-alibabas-local-life-services/
