The vast majority of the software company ServiceNow revenue come from subscriptions and in the past year, the renewal rate has been relatively stable at around ** to ** percent. In the fourth quarter of 2024, the renewal rate was at ** percent.
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ServiceNow. (January 31, 2025). Renewal rate of ServiceNow worldwide from 1st quarter 2020 to 4th quarter 2024 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 22, 2026, from /statistics/1254500/servicenow-renewal-rate/
ServiceNow. "Renewal rate of ServiceNow worldwide from 1st quarter 2020 to 4th quarter 2024." Chart. January 31, 2025. ÌÇÐÄÆÆ½â°æ. Accessed July 22, 2026. /statistics/1254500/servicenow-renewal-rate/
ServiceNow. (2025). Renewal rate of ServiceNow worldwide from 1st quarter 2020 to 4th quarter 2024. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 22, 2026. /statistics/1254500/servicenow-renewal-rate/
ServiceNow. "Renewal Rate of Servicenow Worldwide from 1st Quarter 2020 to 4th Quarter 2024." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 31 Jan 2025, /statistics/1254500/servicenow-renewal-rate/
ServiceNow, Renewal rate of ServiceNow worldwide from 1st quarter 2020 to 4th quarter 2024 ÌÇÐÄÆÆ½â°æ, /statistics/1254500/servicenow-renewal-rate/ (last visited July 22, 2026)
Renewal rate of ServiceNow worldwide from 1st quarter 2020 to 4th quarter 2024 [Graph], ServiceNow, January 31, 2025. [Online]. Available: /statistics/1254500/servicenow-renewal-rate/