The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data coverage corresponds to Dataset [ISOC_BDE15CUA] code [I_IHIF] of the (Information and Communication Technologies) survey.
Citation formats
People informing themselves about goods and services online in the UK 2011-2020
The share of internet users informing themselves about goods and services online in the United Kingdom increased by 3.5 percentage points in 2020 in comparison to the previous year. With 84.78 percent, the share of people informing themselves online thereby reached its highest value in the observed period.
The EU survey on the use of Information and Communication Technologies (ICT) in households and by individuals is an annual survey conducted since 2002 aiming at collecting and disseminating harmonised and comparable information on the use of ICT in households and by individuals. Data presented in this domain are collected on a yearly basis by the National Statistical Institutes and are based on Eurostat's annual model questionnaire. This questionnaire is updated each year to reflect the evolving situation of information and communication technologies Find more statistics on other topics about the United Kingdom with key insights such as share of daily internet users and share of internet users engaging in online learning activities.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how ÌÇÐÄÆÆ½â°æ can support your business.
Eurostat. (March 7, 2023). Share of internet user in the United Kingdom that looked for information about goods and services online from 2011 to 2020 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 24, 2026, from /statistics/1237995/united-kingdom-internet-users-finding-information-goods-services/
Eurostat. "Share of internet user in the United Kingdom that looked for information about goods and services online from 2011 to 2020." Chart. March 7, 2023. ÌÇÐÄÆÆ½â°æ. Accessed July 24, 2026. /statistics/1237995/united-kingdom-internet-users-finding-information-goods-services/
Eurostat. (2023). Share of internet user in the United Kingdom that looked for information about goods and services online from 2011 to 2020. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 24, 2026. /statistics/1237995/united-kingdom-internet-users-finding-information-goods-services/
Eurostat. "Share of Internet User in The United Kingdom That Looked for Information about Goods and Services Online from 2011 to 2020." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 7 Mar 2023, /statistics/1237995/united-kingdom-internet-users-finding-information-goods-services/
Eurostat, Share of internet user in the United Kingdom that looked for information about goods and services online from 2011 to 2020 ÌÇÐÄÆÆ½â°æ, /statistics/1237995/united-kingdom-internet-users-finding-information-goods-services/ (last visited July 24, 2026)
Share of internet user in the United Kingdom that looked for information about goods and services online from 2011 to 2020 [Graph], Eurostat, March 7, 2023. [Online]. Available: /statistics/1237995/united-kingdom-internet-users-finding-information-goods-services/