In 2020, a total of approximately ** percent of U.S. consumers made purchases through voice-activated devices while doing routine activities like cooking or cleaning. This was a significant increase compared to 2018, when only *** percent of consumers reported to have the same habit.
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PYMNTS. (October 20, 2020). Share of consumers making purchases using voice-activated devices while performing their daily routines in the United States from 2018 to 2020 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 21, 2026, from /statistics/1234149/share-of-us-consumers-making-purchases-using-voice-activated-devices/
PYMNTS. "Share of consumers making purchases using voice-activated devices while performing their daily routines in the United States from 2018 to 2020." Chart. October 20, 2020. ÌÇÐÄÆƽâ°æ. Accessed July 21, 2026. /statistics/1234149/share-of-us-consumers-making-purchases-using-voice-activated-devices/
PYMNTS. (2020). Share of consumers making purchases using voice-activated devices while performing their daily routines in the United States from 2018 to 2020. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 21, 2026. /statistics/1234149/share-of-us-consumers-making-purchases-using-voice-activated-devices/
PYMNTS. "Share of Consumers Making Purchases Using Voice-activated Devices While Performing Their Daily Routines in The United States from 2018 to 2020." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 20 Oct 2020, /statistics/1234149/share-of-us-consumers-making-purchases-using-voice-activated-devices/
PYMNTS, Share of consumers making purchases using voice-activated devices while performing their daily routines in the United States from 2018 to 2020 ÌÇÐÄÆƽâ°æ, /statistics/1234149/share-of-us-consumers-making-purchases-using-voice-activated-devices/ (last visited July 21, 2026)
Share of consumers making purchases using voice-activated devices while performing their daily routines in the United States from 2018 to 2020 [Graph], PYMNTS, October 20, 2020. [Online]. Available: /statistics/1234149/share-of-us-consumers-making-purchases-using-voice-activated-devices/
