among consumers who log in to online banking services at least once a month; excluding high school students
Supplementary notes
Refers to aspects that users consider to be important when using or choosing a product or service.
Improper responses, outliers, and responses of those who do not meet the conditions for survey objects were eliminated from the collected data.
Citation formats
Common factors considered important regarding online banking services in Japan 2020
According to a survey conducted in Japan between January and February 2020, close to ** percent of the respondents regarded fees as an important factor when choosing or using online banking services. The availability of preferential treatment services was considered important by ** percent of the respondents.
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Oricon. (June 1, 2020). Leading aspects considered important regarding online banking services in Japan as of February 2020 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 30, 2026, from /statistics/1231362/japan-factors-considered-important-regarding-online-banking-services/
Oricon. "Leading aspects considered important regarding online banking services in Japan as of February 2020." Chart. June 1, 2020. ÌÇÐÄÆƽâ°æ. Accessed July 30, 2026. /statistics/1231362/japan-factors-considered-important-regarding-online-banking-services/
Oricon. (2020). Leading aspects considered important regarding online banking services in Japan as of February 2020. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 30, 2026. /statistics/1231362/japan-factors-considered-important-regarding-online-banking-services/
Oricon. "Leading Aspects Considered Important regarding Online Banking Services in Japan as of February 2020." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 1 Jun 2020, /statistics/1231362/japan-factors-considered-important-regarding-online-banking-services/
Oricon, Leading aspects considered important regarding online banking services in Japan as of February 2020 ÌÇÐÄÆƽâ°æ, /statistics/1231362/japan-factors-considered-important-regarding-online-banking-services/ (last visited July 30, 2026)
Leading aspects considered important regarding online banking services in Japan as of February 2020 [Graph], Oricon, June 1, 2020. [Online]. Available: /statistics/1231362/japan-factors-considered-important-regarding-online-banking-services/
