Remote work performance United States 2021| ��ƽ��

How would you describe how effective your company has been at performing the following activities with employees working remotely?

Characteristic	Worse than pre-COVID-19	Better than pre-COVID-19	Same as pre-COVID-19
Collaborating on new projects	17%	44%	39%
Securing relationships with new customers	23%	43%	35%
Coaching employees to succeed	20%	44%	35%
Onboarding new hires	27%	38%	35%
Innovating products or services	18%	41%	41%

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Release date

January 2021

More information

Region

United States

Survey time period

24th November to 5th December 2020

Number of respondents

1,533 (133 executives / 1,200 office workers)

Special properties

executives and employees*

Supplementary notes

*133 executive respondents represent public and private companies in three sectors: financial services (43%), technology, media and telecommunications (31%), retail and consumer goods (26%).

Executive respondents job titles: chairman (36%), CEO or executive director (36%), vice president (18%).

83 percent of executive respondents are from companies with annual revenues greater than 1 billion U.S. dollars.

1200 employee respondents across a range of industries identify themselves as employed and previously/currently working remotely. They were working remotely either due to shelter-in-place mandates (64%) or were already working in a flexible arrangement with their employer (36%).

Citation formats

With 44 percent, most of respondents state that collaborating on new projects works better than pre-COVID-19. This indicates that maintaining a hybrid workplace post-COVID-19 is a possibility for both employers and employees. However, this does not mean that remote work is always an appropriate alternative to being in the office. Over 30 percent of employees state that coaching and onboarding new hires remotely is worse that pre-COVID.