| Characteristic | Dissatisfied | Neither Satisfied nor Dissatisfied | Satisfied |
|---|---|---|---|
| - | - | - | - |
| - | - | - | - |
| - | - | - | - |
| - | - | - | - |
| - | - | - | - |
| - | - | - | - |
| - | - | - | - |
| - | - | - | - |
| - | - | - | - |
| - | - | - | - |
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June 2020
United Kingdom
April 2019 to April 2020
2,230**
16 years and older
users of each provider in the past 3 months
Online survey
* The question was phrased by the source: "On a scale of 1 to 10, where 1 means extremely dissatisfied and 10 means extremely satisfied,overall how satisfied or dissatisfied are you with these radio providers?". A rating of 1-4 is dissatisfied, 5-6 is neither satisfied nor dissatisfied, 7-10 is satisfied.
** The base of respondents differs for each provider: n (BBC Radio) = 2,230; n (Absolute Radio) = 441; n (Classic FM) = 541; n (Heart) = 729; n (Capital) = 563; n (Smooth) = 460; n (talkRadio/Sport) = 452; n (Any Kiss station) = 403; n (Virgin Radio) = 223; n(LBC) = 278.
