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Share of consumer reasons for not using in-store contactless payments via mobile in the United Kingdom (UK) in 2019

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Sources

Release date

December 2019

Region

United Kingdom

Survey time period

August 2019

Number of respondents

2,576 respondents

Citation formats

Consumer reasons for not using mobile for contactless payments in store UK 2019

Published by ÌÇÐÄÆƽâ°æ Research Department, Jul 24, 2020
Contactless payments made via mobile phones are not particularly popular for UK consumers. The findings of a 2019 consumer survey revealed that the main reason why consumers did not go for mobile while making contactless payment in-store was the lack of ease of use, with ** percent of respondents citing this. Another big factor was a security issue. ** percent of those surveyed said they did not trust contactless via mobile as a payment method.
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Mobile payments in the UKMobile payments with digital walletsMobile payments in the United StatesDigital payments trends across EuropeMobile commerce in the United Kingdom
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