In a 2019 survey carried out in England, it was found that more NHS mental health patients were likely to not complain when unhappy at the service provided than those who would complain. Overall, ** percent of patients reported they would be likely to complain in a situation where they were unhappy but ** percent advised they would not likely complain.
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Parliamentary and Health Service Ombudsman. (February 19, 2020). In general, how likely, if at all, would you be to complain about the mental health services provided if you weren't happy with the service provided? [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved August 03, 2026, from /statistics/1098702/likelihood-of-complaining-about-mental-health-services-in-england/
Parliamentary and Health Service Ombudsman. "In general, how likely, if at all, would you be to complain about the mental health services provided if you weren't happy with the service provided?." Chart. February 19, 2020. ÌÇÐÄÆÆ½â°æ. Accessed August 03, 2026. /statistics/1098702/likelihood-of-complaining-about-mental-health-services-in-england/
Parliamentary and Health Service Ombudsman. (2020). In general, how likely, if at all, would you be to complain about the mental health services provided if you weren't happy with the service provided?. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: August 03, 2026. /statistics/1098702/likelihood-of-complaining-about-mental-health-services-in-england/
Parliamentary and Health Service Ombudsman. "In General, How Likely, If at All, Would You Be to Complain about The Mental Health Services Provided If You Weren't Happy with The Service Provided?." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 19 Feb 2020, /statistics/1098702/likelihood-of-complaining-about-mental-health-services-in-england/
Parliamentary and Health Service Ombudsman, In general, how likely, if at all, would you be to complain about the mental health services provided if you weren't happy with the service provided? ÌÇÐÄÆÆ½â°æ, /statistics/1098702/likelihood-of-complaining-about-mental-health-services-in-england/ (last visited August 03, 2026)
In general, how likely, if at all, would you be to complain about the mental health services provided if you weren't happy with the service provided? [Graph], Parliamentary and Health Service Ombudsman, February 19, 2020. [Online]. Available: /statistics/1098702/likelihood-of-complaining-about-mental-health-services-in-england/