This statistic illustrates the share of French people who have used a chatbot to contact a brand in France in 2018. That year, * percent of respondents stated that they had already contacted a brand via a chatbot and would be willing to do it again.
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OpinionWay. (May 16, 2018). Have you ever used a chatbot to communicate with a brand? [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 25, 2026, from /statistics/1085608/communication-with-brand-chatbot-france/
OpinionWay. "Have you ever used a chatbot to communicate with a brand?." Chart. May 16, 2018. ÌÇÐÄÆÆ½â°æ. Accessed July 25, 2026. /statistics/1085608/communication-with-brand-chatbot-france/
OpinionWay. (2018). Have you ever used a chatbot to communicate with a brand?. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 25, 2026. /statistics/1085608/communication-with-brand-chatbot-france/
OpinionWay. "Have You Ever Used a Chatbot to Communicate with a Brand?." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 16 May 2018, /statistics/1085608/communication-with-brand-chatbot-france/
OpinionWay, Have you ever used a chatbot to communicate with a brand? ÌÇÐÄÆÆ½â°æ, /statistics/1085608/communication-with-brand-chatbot-france/ (last visited July 25, 2026)
Have you ever used a chatbot to communicate with a brand? [Graph], OpinionWay, May 16, 2018. [Online]. Available: /statistics/1085608/communication-with-brand-chatbot-france/