The source makes the following note regarding methodology used in this statistic: "Computed by aggregating the satisfaction scores on all aspects of the DF visit, and weighting these in function of their impact on the overall satisfaction." Numbers for previous quarters are taken from reports also published by the same source.
Citation formats
Consumer satisfaction with duty free shops in Europe Q1 2017-Q2 2019
In Europe, consumer satisfaction with duty free shopping and travel retail experience was measured at its highest score in the second quarter of 2019 at **. Over the period of time considered here, the first quarter of 2017 had the lowest score, when it had an index value of **. Consumer satisfaction wavered between a score of ** and ** since 2017.
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DFWC. (July 30, 2019). Consumer satisfaction with duty free shops and travel retail experience in Europe from 1st quarter of 2017 to 2nd quarter of 2019, as an index score [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 03, 2026, from /statistics/1057380/consumer-satisfaction-score-of-duty-free-visits-in-europe/
DFWC. "Consumer satisfaction with duty free shops and travel retail experience in Europe from 1st quarter of 2017 to 2nd quarter of 2019, as an index score." Chart. July 30, 2019. ÌÇÐÄÆƽâ°æ. Accessed August 03, 2026. /statistics/1057380/consumer-satisfaction-score-of-duty-free-visits-in-europe/
DFWC. (2019). Consumer satisfaction with duty free shops and travel retail experience in Europe from 1st quarter of 2017 to 2nd quarter of 2019, as an index score. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 03, 2026. /statistics/1057380/consumer-satisfaction-score-of-duty-free-visits-in-europe/
DFWC. "Consumer Satisfaction with Duty Free Shops and Travel Retail Experience in Europe from 1st Quarter of 2017 to 2nd Quarter of 2019, as An Index Score." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 30 Jul 2019, /statistics/1057380/consumer-satisfaction-score-of-duty-free-visits-in-europe/
DFWC, Consumer satisfaction with duty free shops and travel retail experience in Europe from 1st quarter of 2017 to 2nd quarter of 2019, as an index score ÌÇÐÄÆƽâ°æ, /statistics/1057380/consumer-satisfaction-score-of-duty-free-visits-in-europe/ (last visited August 03, 2026)
Consumer satisfaction with duty free shops and travel retail experience in Europe from 1st quarter of 2017 to 2nd quarter of 2019, as an index score [Graph], DFWC, July 30, 2019. [Online]. Available: /statistics/1057380/consumer-satisfaction-score-of-duty-free-visits-in-europe/
