The distribution of consumers' countries is the following: USA (21%), UK (10%), Germany (10%), India (10%), Netherlands (10%), Italy (10%), Spain (10%), France (10%) and Sweden (10%). *Increase in the customer satisfaction score
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Data privacy capabilities driving customer satisfaction 2018
This graph shows the results of a survey about cybersecurity and data privacy capabilities driving customer satisfaction in selected countries in 2018. According to data, customer satisfaction related to the encryption of stored data grew by 140 percent, whereas those regarding policy of clear and transparent data privacy increased by 107 percent.
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Capgemini. (May 1, 2018). Top five cybersecurity and data privacy capabilities driving customer satisfaction in selected countries in 2018, by percentage increase [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 23, 2026, from /statistics/1006290/data-privacy-capabilities-driving-customer-satisfaction/
Capgemini. "Top five cybersecurity and data privacy capabilities driving customer satisfaction in selected countries in 2018, by percentage increase." Chart. May 1, 2018. ÌÇÐÄÆÆ½â°æ. Accessed July 23, 2026. /statistics/1006290/data-privacy-capabilities-driving-customer-satisfaction/
Capgemini. (2018). Top five cybersecurity and data privacy capabilities driving customer satisfaction in selected countries in 2018, by percentage increase. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 23, 2026. /statistics/1006290/data-privacy-capabilities-driving-customer-satisfaction/
Capgemini. "Top Five Cybersecurity and Data Privacy Capabilities Driving Customer Satisfaction in Selected Countries in 2018, by Percentage Increase." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 1 May 2018, /statistics/1006290/data-privacy-capabilities-driving-customer-satisfaction/
Capgemini, Top five cybersecurity and data privacy capabilities driving customer satisfaction in selected countries in 2018, by percentage increase ÌÇÐÄÆÆ½â°æ, /statistics/1006290/data-privacy-capabilities-driving-customer-satisfaction/ (last visited July 23, 2026)
Top five cybersecurity and data privacy capabilities driving customer satisfaction in selected countries in 2018, by percentage increase [Graph], Capgemini, May 1, 2018. [Online]. Available: /statistics/1006290/data-privacy-capabilities-driving-customer-satisfaction/