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Ice cream brands

Dairy Queen brand profile in the U.S.

Dairy Queen is a well-known and favorably viewed brand in the U.S. ice cream market, with outstanding recognition among consumers. While consumption levels are lower, there is room for improvement in terms of consumer engagement and loyalty. The brand's popularity and recognition are mostly consistent across different age groups, with customers placing a strong emphasis on personal relationships and personal success.

Brand KPI profile

Dairy Queen's chilling strength

Dairy Queen, a well-established player in the U.S. ice cream market, boasts a high level of brand recognition among US consumers, with over 9 in 10 people aware of the brand. The brand's popularity score doesn’t fail to impress either, with over half of ice cream consumers having a favorable opinion of Dairy Queen. The consumption level is lower, with just over a third of the ice cream audience actually purchasing Dairy Queen's products. Loyalty and buzz around the brand are also hovering around a third of all respondents consuming ice cream, indicating that while Dairy Queen is a known entity, there's still some room to improve in terms of consumer engagement and loyalty.

Dairy Queen's chilling strength. Chart with 1 data series and 5 categories. This table contains the same data as the chart above in a format accessible to screen readers.
Category
Awareness 94.0%
Popularity 51.0%
Consumption 36.0%
Loyalty 31.0%
Buzz 37.0%
Generations

A sweet treat across generations

Dairy Queen ice cream holds a significant recognition among all age groups in the U.S., with Baby Boomers being the most aware. Gen Z and Millennials show nearly equal awareness of the brand. The brand's popularity is mostly consistent across generations as well. Consumption is generally lower among the two older generations. Generation X scores the lowest in loyalty and buzz as well.

A sweet treat across generations. Chart with 5 data series and 5 categories. This table contains the same data as the chart above in a format accessible to screen readers.
Category Total IGen / Gen Z (1995-2012) Millennials / Generation Y (1980-1994) Generation X (Baby Bust) (1965-1979) Baby Boomer (1946-1964)
Awareness 94.0% 91.0% 92.0% 96.0% 98.0%
Popularity 51.0% 51.0% 52.0% 50.0% 56.0%
Consumption 36.0% 38.0% 40.0% 31.0% 32.0%
Loyalty 31.0% 31.0% 34.0% 26.0% 31.0%
Buzz 37.0% 37.0% 37.0% 35.0% 40.0%
Life values

Dairy Queen consumers value relationships

Dairy Queen ice cream consumers in the U.S. place a strong emphasis on personal relationships and self-improvement. They show a higher interest in maintaining happy relationships and being successful compared to non-consumers. Also, these consumers place a higher value on having a good time, learning new things, and tradition. They demonstrate a slightly lower interest in safety and security, making their own decisions, and social justice. Career advancement holds the same value for both Dairy Queen consumers and non-consumers.

Published January 8, 2024

Dairy Queen consumers value relationships. Chart with 3 data series and 10 categories. This table contains the same data as the chart above in a format accessible to screen readers.
Category Total Dairy Queen consumer Non-consumer
An honest and respectable life 48.0% 45.0% 50.0%
A happy relationship 45.0% 48.0% 44.0%
To be successful 39.0% 40.0% 38.0%
Safety and security 38.0% 36.0% 39.0%
Making my own decisions 32.0% 29.0% 33.0%
Having a good time 30.0% 31.0% 29.0%
Learning new things 26.0% 27.0% 25.0%
Advancing my career 15.0% 15.0% 15.0%
Traditions 15.0% 16.0% 15.0%
Social justice 13.0% 12.0% 13.0%
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