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Ice cream brands

Ben & Jerry's brand profile in the U.S.

Ben & Jerry's remains a well-recognized and popular ice cream brand in the U.S., with room for growth in consumption. Its high recognition extends to all generations, particularly Generation X and Baby Boomers. However, Millennials and Gen Z lead in consumption and brand loyalty, with the brand creating the most buzz among Millennials. Among Ben & Jerry's consumers, learning new things and social justice are prioritized more, while non-consumers value tradition and safety and security more, with both groups valuing a happy relationship as well as an honest and respectable life equally the most.

Brand KPI profile

A delicious favorite

With a high awareness level, Ben & Jerry's is a well-known ice cream brand among U.S consumers. Its popularity indicates that a significant portion of those who know the brand, also have a positive perception of it. However, consumption lags somewhat behind popularity, suggesting room for growth.

A delicious favorite. Chart with 1 data series and 5 categories. This table contains the same data as the chart above in a format accessible to screen readers.
Category
Awareness 91.0%
Popularity 55.0%
Consumption 41.0%
Loyalty 34.0%
Buzz 30.0%
Generations

Appealing to tastes across all generations

Ben & Jerry's ice cream brand enjoys high recognition across all generations in the U.S., with nearly universal awareness among Generation X and Baby Boomers. Its popularity is highest among Millennials, closely followed by Generation X. In consumption share, Millennials and Gen Z score highest, with Baby Boomers lagging behind. In terms of brand loyalty, Millennials show the highest loyalty towards the brand, while Baby Boomers are least loyal. Finally, the brand generates the most buzz among Millennials, with significantly less among Baby Boomers.

Appealing to tastes across all generations. Chart with 5 data series and 5 categories. This table contains the same data as the chart above in a format accessible to screen readers.
Category Total IGen / Gen Z (1995-2012) Millennials / Generation Y (1980-1994) Generation X (Baby Bust) (1965-1979) Baby Boomer (1946-1964)
Awareness 91.0% 84.0% 91.0% 95.0% 94.0%
Popularity 55.0% 48.0% 61.0% 57.0% 46.0%
Consumption 41.0% 41.0% 50.0% 33.0% 28.0%
Loyalty 34.0% 32.0% 42.0% 30.0% 24.0%
Buzz 30.0% 27.0% 34.0% 30.0% 21.0%
Life values

Ben & Jerry's consumers are less likely to prioritize safety

A higher percentage of Ben & Jerry's consumers prioritize learning new things and social justice. However, a larger proportion of non-consumers emphasize tradition and safety and security more. At the same time, a happy relationship as well as an honest and respectable life are important for both consumer groups.

Published January 8, 2025

Ben & Jerry's consumers are less likely to prioritize safety. Chart with 3 data series and 10 categories. This table contains the same data as the chart above in a format accessible to screen readers.
Category Total Ben & Jerry's consumer Non-consumer
An honest and respectable life 48.0% 49.0% 48.0%
A happy relationship 45.0% 46.0% 45.0%
To be successful 39.0% 38.0% 39.0%
Safety and security 38.0% 34.0% 40.0%
Making my own decisions 32.0% 30.0% 32.0%
Having a good time 30.0% 31.0% 29.0%
Learning new things 26.0% 28.0% 24.0%
Advancing my career 15.0% 16.0% 15.0%
Traditions 15.0% 13.0% 16.0%
Social justice 13.0% 15.0% 11.0%
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