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Passenger satisfaction with the London Underground in Q2 2019/20, by line

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Source

Release date

December 2019

Region

United Kingdom (England)

Survey time period

Q2 2019/20

Special properties

financial year ends March 31.

Citation formats

Customer satisfaction with London Underground by line Q2 2019/20

Published by ÌÇÐÄÆƽâ°æ Research Department, Dec 17, 2019
The lowest overall customer satisfaction score for the London Underground in the second quarter of 2019/20 was seen on the Bakerloo line at ** percent. Bakerloo customers identified several areas with room for improvement, including cleanliness and train service.
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Topics

London Underground: the TubePublic transport in JapanRail services in the UKPassenger rail travel in the UKTransport industry in the United Kingdom
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