A mishandled bag is a report of a delayed, damaged or pilfered bag which is recorded by either an airline or its handling company on behalf of the passenger and that is handled as a claim.
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Rate of mishandled bags in the airline industry by region 2020
This statistic represents the number of mishandled bag reports filed by airline passengers in 2020, broken down by region and reported as a rate per 1,000 passengers. In that year, *** mishandled-baggage reports were filed per 1,000 passengers in North America.
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SITA. (July 1, 2021). Rate of mishandled bags by the global airline industry in 2020, by region (per 1,000 passengers) [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 03, 2026, from /statistics/862372/rate-of-mishandled-bags-worldwide-by-region/
SITA. "Rate of mishandled bags by the global airline industry in 2020, by region (per 1,000 passengers)." Chart. July 1, 2021. ÌÇÐÄÆƽâ°æ. Accessed August 03, 2026. /statistics/862372/rate-of-mishandled-bags-worldwide-by-region/
SITA. (2021). Rate of mishandled bags by the global airline industry in 2020, by region (per 1,000 passengers). ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 03, 2026. /statistics/862372/rate-of-mishandled-bags-worldwide-by-region/
SITA. "Rate of Mishandled Bags by The Global Airline Industry in 2020, by Region (per 1,000 Passengers)." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 1 Jul 2021, /statistics/862372/rate-of-mishandled-bags-worldwide-by-region/
SITA, Rate of mishandled bags by the global airline industry in 2020, by region (per 1,000 passengers) ÌÇÐÄÆƽâ°æ, /statistics/862372/rate-of-mishandled-bags-worldwide-by-region/ (last visited August 03, 2026)
Rate of mishandled bags by the global airline industry in 2020, by region (per 1,000 passengers) [Graph], SITA, July 1, 2021. [Online]. Available: /statistics/862372/rate-of-mishandled-bags-worldwide-by-region/
