Chetwood Financial had the highest cost to income ratio (CIR) among challenger banks in the United Kingdom in 2019, at percent. This was followed by the popular online bank Monzo, with a CIR of percent.
The cost to income ratio is an important financial metric in determining the profitability of banks. The measure looks at the cost of running operations as compared to a bank’s operating income. Lower ratios mean that a bank is running more profitably whereas a higher C/I ratio indicates the bank's operating expenses are too high.
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KPMG. (February 28, 2021). Cost to income ratio of selected challenger banks in the United Kingdom (UK) in 2019, by bank [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 05, 2026, from /statistics/758776/cost-to-income-ratio-of-challenger-banks-in-the-united-kingdom/
KPMG. "Cost to income ratio of selected challenger banks in the United Kingdom (UK) in 2019, by bank ." Chart. February 28, 2021. ÌÇÐÄÆƽâ°æ. Accessed August 05, 2026. /statistics/758776/cost-to-income-ratio-of-challenger-banks-in-the-united-kingdom/
KPMG. (2021). Cost to income ratio of selected challenger banks in the United Kingdom (UK) in 2019, by bank . ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 05, 2026. /statistics/758776/cost-to-income-ratio-of-challenger-banks-in-the-united-kingdom/
KPMG. "Cost to Income Ratio of Selected Challenger Banks in The United Kingdom (Uk) in 2019, by Bank ." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 28 Feb 2021, /statistics/758776/cost-to-income-ratio-of-challenger-banks-in-the-united-kingdom/
KPMG, Cost to income ratio of selected challenger banks in the United Kingdom (UK) in 2019, by bank ÌÇÐÄÆƽâ°æ, /statistics/758776/cost-to-income-ratio-of-challenger-banks-in-the-united-kingdom/ (last visited August 05, 2026)
Cost to income ratio of selected challenger banks in the United Kingdom (UK) in 2019, by bank [Graph], KPMG, February 28, 2021. [Online]. Available: /statistics/758776/cost-to-income-ratio-of-challenger-banks-in-the-united-kingdom/
