This statistic shows the influence of automation and AI on IT/business processing outsourcing (BPO) service worker numbers, by select country, in 2016 and 2022. In the United States, the number of IT and BPO service workers is projected to decrease from **** to **** million between 2016 and 2022, mostly due to a decrease in the number of low-skilled workers.
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HFS Research. (August 30, 2017). Change in IT/ business processing outsourcing (BPO) service worker numbers due to automation and AI, in 2016 and 2022, by select country (in millions) [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 05, 2026, from /statistics/757226/worldwide-impact-of-automation-ai-on-it-bpo-service-workers-by-country/
HFS Research. "Change in IT/ business processing outsourcing (BPO) service worker numbers due to automation and AI, in 2016 and 2022, by select country (in millions)." Chart. August 30, 2017. ÌÇÐÄÆƽâ°æ. Accessed August 05, 2026. /statistics/757226/worldwide-impact-of-automation-ai-on-it-bpo-service-workers-by-country/
HFS Research. (2017). Change in IT/ business processing outsourcing (BPO) service worker numbers due to automation and AI, in 2016 and 2022, by select country (in millions). ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 05, 2026. /statistics/757226/worldwide-impact-of-automation-ai-on-it-bpo-service-workers-by-country/
HFS Research. "Change in It/ Business Processing Outsourcing (Bpo) Service Worker Numbers Due to Automation and Ai, in 2016 and 2022, by Select Country (in Millions)." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 30 Aug 2017, /statistics/757226/worldwide-impact-of-automation-ai-on-it-bpo-service-workers-by-country/
HFS Research, Change in IT/ business processing outsourcing (BPO) service worker numbers due to automation and AI, in 2016 and 2022, by select country (in millions) ÌÇÐÄÆƽâ°æ, /statistics/757226/worldwide-impact-of-automation-ai-on-it-bpo-service-workers-by-country/ (last visited August 05, 2026)
Change in IT/ business processing outsourcing (BPO) service worker numbers due to automation and AI, in 2016 and 2022, by select country (in millions) [Graph], HFS Research, August 30, 2017. [Online]. Available: /statistics/757226/worldwide-impact-of-automation-ai-on-it-bpo-service-workers-by-country/
