| Characteristic | Customer satisfaction index |
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Source
Source
Release date
May 2017
More information
Region
Sweden
Survey time period
2017
Method of interview
Telephone interview
Supplementary notes
The source does not provide any information on the number of respondents.
The source adds the information that the satisfaction is measured on a scale from 0 to 100. In general, industries and companies with an index under 60 in customer satisfaction have large difficulties to retain customers, while an index over 75 indicates that the company have a strong relation with their customers.
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