| Characteristic | Outpatients | Inpatients | A&E | NHS overall |
|---|---|---|---|---|
| 2000 | 58% | 58% | 52% | 42% |
| 2001 | 50% | 51% | 43% | 38% |
| 2002 | 52% | 51% | 43% | 40% |
| 2003 | 54% | 52% | 45% | 44% |
| 2004 | 54% | 48% | 46% | 43% |
| 2005 | 61% | 50% | 51% | 48% |
| 2006 | 57% | 46% | 46% | 49% |
| 2007 | 60% | 49% | 51% | 51% |
| 2008 | 61% | 51% | 53% | 58% |
| 2009 | 67% | 59% | 59% | 64% |
| 2010 | 67% | 59% | 61% | 70% |
| 2011 | 61% | 55% | 54% | 58% |
| 2012 | 64% | 52% | 59% | 60% |
| 2013 | 67% | 58% | 53% | 60% |
| 2014 | 69% | 59% | 58% | 65% |
| 2015 | 66% | 58% | 53% | 60% |
| 2016 | 68% | 60% | 54% | 63% |
| 2017 | 65% | 55% | 52% | 56% |
| 2018 | 70% | 63% | 53% | 53% |
| 2019 | 71% | 64% | 54% | 60% |
| 2021 | 49% | 41% | 39% | 36% |
| 2022 | 45% | 35% | 30% | 29% |
| 2023 | 44% | 35% | 31% | 24% |
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Source
Sources
Release date
March 2024
More information
Region
Europe, United Kingdom
Survey time period
2000 to 2023
Number of respondents
1,206 respondents
Method of interview
Online survey
Supplementary notes
Change in methodology after 2019. No data available for 2020.
Respondents were asked the following question:
- ‘From your own experience, or from what you have heard, please say how satisfied or dissatisfied you are with the way in which each of these parts of the National Health Service runs nowadays. Local doctors or GPs; National Health Service dentists; being in hospital as an inpatient; attending hospital as an outpatient; accident and emergency departments?’
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