Share of most common repair and installation related issues reported by mobile phone network users during recent contact with providers in the United Kingdom (UK) in 2017
Characteristic
Share of contacts
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
The chart is not accessible to screen readers. Please switch to the table view to access the data.
You need a ÌÇÐÄÆƽâ°æ Account for unlimited access
All who complained about mobile phone services in the past 6 months - Repair and Installation complaint
Method of interview
Online survey
Supplementary notes
This question was phrased by the source as follows: "And more specifically, which of the following best describes what the complaint you contacted [Provider] was concerning? - Repairs and Installation"
*e.g. problems with trying to switch or problems porting your number.
Citation formats
Repair/installation issues mobile users experience with their provider UK 2017
This statistic displays the fault related issues for mobile phone networks reported by users in the United Kingdom (UK) in 2017. The most reported issues were switching issues ,as in problems trying to switch or problems porting your number, with a share of ** percent.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how ÌÇÐÄÆƽâ°æ can support your business.
Ofcom. (March 14, 2017). Share of most common repair and installation related issues reported by mobile phone network users during recent contact with providers in the United Kingdom (UK) in 2017 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 20, 2026, from /statistics/649755/fault-repair-issues-mobile-network-users-experience-with-their-provider-uk/
Ofcom. "Share of most common repair and installation related issues reported by mobile phone network users during recent contact with providers in the United Kingdom (UK) in 2017." Chart. March 14, 2017. ÌÇÐÄÆƽâ°æ. Accessed July 20, 2026. /statistics/649755/fault-repair-issues-mobile-network-users-experience-with-their-provider-uk/
Ofcom. (2017). Share of most common repair and installation related issues reported by mobile phone network users during recent contact with providers in the United Kingdom (UK) in 2017. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 20, 2026. /statistics/649755/fault-repair-issues-mobile-network-users-experience-with-their-provider-uk/
Ofcom. "Share of Most Common Repair and Installation Related Issues Reported by Mobile Phone Network Users during Recent Contact with Providers in The United Kingdom (Uk) in 2017." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 14 Mar 2017, /statistics/649755/fault-repair-issues-mobile-network-users-experience-with-their-provider-uk/
Ofcom, Share of most common repair and installation related issues reported by mobile phone network users during recent contact with providers in the United Kingdom (UK) in 2017 ÌÇÐÄÆƽâ°æ, /statistics/649755/fault-repair-issues-mobile-network-users-experience-with-their-provider-uk/ (last visited July 20, 2026)
Share of most common repair and installation related issues reported by mobile phone network users during recent contact with providers in the United Kingdom (UK) in 2017 [Graph], Ofcom, March 14, 2017. [Online]. Available: /statistics/649755/fault-repair-issues-mobile-network-users-experience-with-their-provider-uk/
