Internet users with an e-mail address and online banking access.
Method of interview
Computer-assisted telephone interviews (CATI)
Supplementary notes
The question was phrased by the source as follows: "How satisfied are you with the current online banking login process?"
The source does not provide any information regarding missing percentage points to 100 percent.
* The respondents are divided as follows:
18 to 24 year olds (n=119)
25 to 34 year olds (n=175)
35 to 44 year olds (n=167)
45 to 54 year olds (n=185)
55 to 64 year olds (n=191)
65 to 74 year olds (n=149)
Citation formats
Share of online banking login process satisfaction in Finland 2016, by age group
This statistic shows the results of a survey on the satisfaction with the current online banking login process in Finland in 2016, broken down by age group. During the period under survey, with roughly 95 percent, the share of satisfied and very satisfied users was highest among 18 to 24-year-old respondents.
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IROResearch Oy, & Finance Finland. (August 29, 2016). Share of satisfaction with the online banking login process in Finland in 2016, by age group [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 28, 2026, from /statistics/626066/online-banking-login-process-satisfaction-by-age-in-finland/
IROResearch Oy, und Finance Finland. "Share of satisfaction with the online banking login process in Finland in 2016, by age group." Chart. August 29, 2016. ÌÇÐÄÆƽâ°æ. Accessed July 28, 2026. /statistics/626066/online-banking-login-process-satisfaction-by-age-in-finland/
IROResearch Oy, Finance Finland. (2016). Share of satisfaction with the online banking login process in Finland in 2016, by age group. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 28, 2026. /statistics/626066/online-banking-login-process-satisfaction-by-age-in-finland/
IROResearch Oy, and Finance Finland. "Share of Satisfaction with The Online Banking Login Process in Finland in 2016, by Age Group." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 29 Aug 2016, /statistics/626066/online-banking-login-process-satisfaction-by-age-in-finland/
IROResearch Oy & Finance Finland, Share of satisfaction with the online banking login process in Finland in 2016, by age group ÌÇÐÄÆƽâ°æ, /statistics/626066/online-banking-login-process-satisfaction-by-age-in-finland/ (last visited July 28, 2026)
Share of satisfaction with the online banking login process in Finland in 2016, by age group [Graph], IROResearch Oy, & Finance Finland, August 29, 2016. [Online]. Available: /statistics/626066/online-banking-login-process-satisfaction-by-age-in-finland/
