This survey illustrates the share of companies that report areas of improvement needed in digital capabilities in the digital customer engagement sector in the United Kingdom (UK) in 2015. The largest share of companies in this sector (50 percent) responded that increasing customer loyalty was the top area needed for improvement.
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Oxford Economics, & Virgin Media. (January 12, 2016). Share of companies reporting areas needing improvement in digital customer engagement in the United Kingdom (UK) in 2015 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 30, 2026, from /statistics/516920/uk-areas-needing-improvement-in-digital-customer-engagement-survey/
Oxford Economics, und Virgin Media. "Share of companies reporting areas needing improvement in digital customer engagement in the United Kingdom (UK) in 2015." Chart. January 12, 2016. ÌÇÐÄÆƽâ°æ. Accessed July 30, 2026. /statistics/516920/uk-areas-needing-improvement-in-digital-customer-engagement-survey/
Oxford Economics, Virgin Media. (2016). Share of companies reporting areas needing improvement in digital customer engagement in the United Kingdom (UK) in 2015. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 30, 2026. /statistics/516920/uk-areas-needing-improvement-in-digital-customer-engagement-survey/
Oxford Economics, and Virgin Media. "Share of Companies Reporting Areas Needing Improvement in Digital Customer Engagement in The United Kingdom (Uk) in 2015." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 12 Jan 2016, /statistics/516920/uk-areas-needing-improvement-in-digital-customer-engagement-survey/
Oxford Economics & Virgin Media, Share of companies reporting areas needing improvement in digital customer engagement in the United Kingdom (UK) in 2015 ÌÇÐÄÆƽâ°æ, /statistics/516920/uk-areas-needing-improvement-in-digital-customer-engagement-survey/ (last visited July 30, 2026)
Share of companies reporting areas needing improvement in digital customer engagement in the United Kingdom (UK) in 2015 [Graph], Oxford Economics, & Virgin Media, January 12, 2016. [Online]. Available: /statistics/516920/uk-areas-needing-improvement-in-digital-customer-engagement-survey/
