Includes products and services ordered online through any device, regardless of the payment or fulfillment method. Excludes travel and event tickets, payments such as bill pay, taxes or money transfers, food services and drinking place sales, gambling and other vice good sales.
Forecasts suggest, that in 2023, online retail sales in Canada amounted to nearly *** billion Canadian dollars. Furthermore, by 2027, e-commerce retail sales in the North American country would be more than *** billion Canadian dollars.
Canada’s online shopper specs
In 2021, Canada was home to over*** million digital buyers, and the figure is expected to surpass ** million by mid-decade. Among Canadians who shop online, the majority tend to make their online purchases on desktops rather than mobile devices, with desktop e-shopping generating an estimated ** billion U.S. dollars in 2021. Additionally, chain retail generates a significant portion of Canada’s total e-commerce sales, making up a forecasted total of ** billion U.S. dollars by the end of 2022. Even though most of these sales are first-party, third-party sellers are set to double sales in the next 5 years.
Amazon in Canada
With its massive global success, Amazon is unsurprisingly one of Canada’s biggest e-commerce players and is responsible for a significant portion of third-party e-commerce sales. On Amazon’s Canadian site, amazon.ca, the company is expected to complete 2022 with a sales value of almost ** billion U.S. dollars, roughly one-tenth of the country’s forecasted retail e-commerce sales for the same year. Amazon also ranked as Canada’s leading e-commerce grocery site in 2021. The platform offered approximately * different packaged food products, boasting a much larger inventory than other Canadian-native grocery e-retailers.
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Insider Intelligence. (May 1, 2023). Retail e-commerce sales value in Canada from 2021 to 2027 (in billion Canadian dollars) [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 15, 2026, from /statistics/449147/total-e-commerce-retail-trade-sales-canada/
Insider Intelligence. "Retail e-commerce sales value in Canada from 2021 to 2027 (in billion Canadian dollars)." Chart. May 1, 2023. ÌÇÐÄÆÆ½â°æ. Accessed July 15, 2026. /statistics/449147/total-e-commerce-retail-trade-sales-canada/
Insider Intelligence. (2023). Retail e-commerce sales value in Canada from 2021 to 2027 (in billion Canadian dollars). ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 15, 2026. /statistics/449147/total-e-commerce-retail-trade-sales-canada/
Insider Intelligence. "Retail E-commerce Sales Value in Canada from 2021 to 2027 (in Billion Canadian Dollars)." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 1 May 2023, /statistics/449147/total-e-commerce-retail-trade-sales-canada/
Insider Intelligence, Retail e-commerce sales value in Canada from 2021 to 2027 (in billion Canadian dollars) ÌÇÐÄÆÆ½â°æ, /statistics/449147/total-e-commerce-retail-trade-sales-canada/ (last visited July 15, 2026)
Retail e-commerce sales value in Canada from 2021 to 2027 (in billion Canadian dollars) [Graph], Insider Intelligence, May 1, 2023. [Online]. Available: /statistics/449147/total-e-commerce-retail-trade-sales-canada/