| Characteristic | Share of respondents |
|---|---|
| Would switch for any reason (net) | 92% |
| Better perks | 65% |
| Faster/easier to earn free flights, hotels rooms, rental cars, etc. | 65% |
| Larger network/multiple routes or locations | 36% |
| Ability to leverage points with other specific companies/partner hotels | 34% |
| Exclusive benefits | 33% |
| Personalized recommendations either pre-trip or during trip | 10% |
| Other | 3% |
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Source
Release date
June 2014
Region
United States
Survey time period
May 12 to June 4, 2014
Number of respondents
1,422 respondents
Age group
21-64 years
Special properties
affluent travelers (with a household income above 250,000 U.S. dollars) who reside in the U.S., go online at least once per month, have traveled at least once for personal reasons (or a minimum of three times for business) within the past six months and are loyalty/reward program members
Supplementary notes
The source does not specify the type of survey.
Multiple answers were possible.
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