During the survey, this question was posed as follows: "By bundle, we mean a combined package offering more than one communication service from the same provider at an overall price. Did your household buy two or more of the following services as part of a bundle?" Followed by the question: "Have you or someone in your household changed bundle service provider?"
*Base: total number of respondents in Europe. The exact number of respondents from UK is unknown.
Citation formats
Bundled service provider switching in the UK 2017, by length of time
The statistic shows the percentage of consumers who changed their bundled service provider in the UK in 2017, by the length of time since they changed. Bundled services are a combined package offering more than one communication service from the same provider at an overall price. In 2017, ** percent of consumers reported changing their bundle provider within the last year.
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European Commission. (July 27, 2018). Have you or someone in your household changed bundle service provider? [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved August 05, 2026, from /statistics/277203/switching-bundled-service-providers-in-the-united-kingdom-uk-by-length-of-time/
European Commission. "Have you or someone in your household changed bundle service provider?." Chart. July 27, 2018. ÌÇÐÄÆÆ½â°æ. Accessed August 05, 2026. /statistics/277203/switching-bundled-service-providers-in-the-united-kingdom-uk-by-length-of-time/
European Commission. (2018). Have you or someone in your household changed bundle service provider?. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: August 05, 2026. /statistics/277203/switching-bundled-service-providers-in-the-united-kingdom-uk-by-length-of-time/
European Commission. "Have You or Someone in Your Household Changed Bundle Service Provider?." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 27 Jul 2018, /statistics/277203/switching-bundled-service-providers-in-the-united-kingdom-uk-by-length-of-time/
European Commission, Have you or someone in your household changed bundle service provider? ÌÇÐÄÆÆ½â°æ, /statistics/277203/switching-bundled-service-providers-in-the-united-kingdom-uk-by-length-of-time/ (last visited August 05, 2026)
Have you or someone in your household changed bundle service provider? [Graph], European Commission, July 27, 2018. [Online]. Available: /statistics/277203/switching-bundled-service-providers-in-the-united-kingdom-uk-by-length-of-time/