Customers who purchased cabinets within the previous 12 months
Supplementary notes
Rankings are based on numerical scores, and not necessarily on statistical significance. The study measures customer satisfaction based on five key factors: design features (such as variety of cabinet colors/finishes and range of sizes and shapes available); ordering and delivery (including ease of ordering, condition of products at delivery and timeliness of delivery); price; operational performance (including smoothness of drawer slides and sturdiness of cabinet joinery); and warranty.
Citation formats
Leading kitchen cabinet brands in the U.S. 2021, by customer satisfaction
In 2021, J.D. Power and Associates' "Kitchen cabinet satisfaction study" found that Quality Cabinets' cabinet brand was the most satisfying kitchen cabinet brand for U.S. consumers, with a satisfaction rating of ***. Quality Cabinets overtook American Woodmark, whose cabinets were the most satisfactory in 2020.
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J.D. Power. (July 29, 2021). Leading kitchen cabinet brands in the United States in 2021, by customer satisfaction (based on a 1,000 point scale) [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 28, 2026, from /statistics/240951/leading-kitchen-cabinet-brands-in-the-us-by-customer-satisfaction/
J.D. Power. "Leading kitchen cabinet brands in the United States in 2021, by customer satisfaction (based on a 1,000 point scale)." Chart. July 29, 2021. ÌÇÐÄÆÆ½â°æ. Accessed July 28, 2026. /statistics/240951/leading-kitchen-cabinet-brands-in-the-us-by-customer-satisfaction/
J.D. Power. (2021). Leading kitchen cabinet brands in the United States in 2021, by customer satisfaction (based on a 1,000 point scale). ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 28, 2026. /statistics/240951/leading-kitchen-cabinet-brands-in-the-us-by-customer-satisfaction/
J.D. Power. "Leading Kitchen Cabinet Brands in The United States in 2021, by Customer Satisfaction (Based on a 1,000 Point Scale)." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 29 Jul 2021, /statistics/240951/leading-kitchen-cabinet-brands-in-the-us-by-customer-satisfaction/
J.D. Power, Leading kitchen cabinet brands in the United States in 2021, by customer satisfaction (based on a 1,000 point scale) ÌÇÐÄÆÆ½â°æ, /statistics/240951/leading-kitchen-cabinet-brands-in-the-us-by-customer-satisfaction/ (last visited July 28, 2026)
Leading kitchen cabinet brands in the United States in 2021, by customer satisfaction (based on a 1,000 point scale) [Graph], J.D. Power, July 29, 2021. [Online]. Available: /statistics/240951/leading-kitchen-cabinet-brands-in-the-us-by-customer-satisfaction/