* The survey studies the population consisting of all companies whose main activity is described in sections C, D, E, F, G, H, I, J, L, M, N of the CNAE 2009 Code (except CNAE 56, 64-66, and 95.1).
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Companies Using CRM Applications by Industry Sector in Spain 2019
This statistic shows the percentage of companies in each economic activity sector that used CRM applications in Spain during the year 2019. More than two-fifths of companies in the services sector were users of some type of this software during that year, while in the case of companies in the construction sector, the percentage was barely ** percent.
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INE (Spain). (October 20, 2019). Percentage of companies using CRM applications for customer information management in Spain in 2019, by sector of activity [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 04, 2026, from /statistics/1634350/user-companies-of-crm-applications-by-sector-of-activity-in-spain/
INE (Spain). "Percentage of companies using CRM applications for customer information management in Spain in 2019, by sector of activity." Chart. October 20, 2019. ÌÇÐÄÆƽâ°æ. Accessed August 04, 2026. /statistics/1634350/user-companies-of-crm-applications-by-sector-of-activity-in-spain/
INE (Spain). (2019). Percentage of companies using CRM applications for customer information management in Spain in 2019, by sector of activity. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 04, 2026. /statistics/1634350/user-companies-of-crm-applications-by-sector-of-activity-in-spain/
INE (Spain). "Percentage of Companies Using Crm Applications for Customer Information Management in Spain in 2019, by Sector of Activity." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 20 Oct 2019, /statistics/1634350/user-companies-of-crm-applications-by-sector-of-activity-in-spain/
INE (Spain), Percentage of companies using CRM applications for customer information management in Spain in 2019, by sector of activity ÌÇÐÄÆƽâ°æ, /statistics/1634350/user-companies-of-crm-applications-by-sector-of-activity-in-spain/ (last visited August 04, 2026)
Percentage of companies using CRM applications for customer information management in Spain in 2019, by sector of activity [Graph], INE (Spain), October 20, 2019. [Online]. Available: /statistics/1634350/user-companies-of-crm-applications-by-sector-of-activity-in-spain/
