"Communication/collaboration refers to the average of the following activities: sending messages (e.g. email, messaging service, SMS) with attached files; making calls over the Internet; participating in social networks; and taking part in consultation or voting via Internet.
Information/data literacy refers to the average of the following activities: verifying the reliability of information; getting information about goods or services; reading or downloading newspapers, etc.; and seeking health-related information.
Problem solving refers to the average of the following activities: finding, downloading, installing and configuring software; connecting and installing new devices; transferring files or applications between devices; electronic financial transactions; doing an online course; and purchasing or ordering goods or services."
Citation formats
Baltic states adults having digital skills 2019-2022, by type of skill
Between 2019 and 2022, it was reported that roughly in ** adults in Estonia and Latvia had information literacy. This refers to the ability to verify the reliability of information, get information about goods or services, or read or download newspapers. Furthermore, around ** percent of Latvians and Lithuanians reported having communication and collaboration skills, including sending messages with attached files, making calls over the internet, participating in social networks, and taking part in consultation or voting via the internet.
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ITU. (November 26, 2023). Share of adults in Baltic states with digital literacy and communication skills from 2019 to 2022, by type of skill [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 25, 2026, from /statistics/1497194/baltics-ict-skills-share-by-type-of-skill/
ITU. "Share of adults in Baltic states with digital literacy and communication skills from 2019 to 2022, by type of skill." Chart. November 26, 2023. ÌÇÐÄÆƽâ°æ. Accessed July 25, 2026. /statistics/1497194/baltics-ict-skills-share-by-type-of-skill/
ITU. (2023). Share of adults in Baltic states with digital literacy and communication skills from 2019 to 2022, by type of skill. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 25, 2026. /statistics/1497194/baltics-ict-skills-share-by-type-of-skill/
ITU. "Share of Adults in Baltic States with Digital Literacy and Communication Skills from 2019 to 2022, by Type of Skill." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 26 Nov 2023, /statistics/1497194/baltics-ict-skills-share-by-type-of-skill/
ITU, Share of adults in Baltic states with digital literacy and communication skills from 2019 to 2022, by type of skill ÌÇÐÄÆƽâ°æ, /statistics/1497194/baltics-ict-skills-share-by-type-of-skill/ (last visited July 25, 2026)
Share of adults in Baltic states with digital literacy and communication skills from 2019 to 2022, by type of skill [Graph], ITU, November 26, 2023. [Online]. Available: /statistics/1497194/baltics-ict-skills-share-by-type-of-skill/
