The source adds the following information: "Figures are based on fraud reports that identified payment app or service as the method of payment. Reports provided by Sentinel data contributors, reports that did not name a payment app or service, and Zelle payments reported as bank transfers are excluded."
In 2023, PayPal was used in 28 percent of scam payments, ranking first among other payment apps and services. A further 24 percent of scam encounters involved Cash App, followed by Zelle with 20 percent.
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Federal Trade Commission. (May 24, 2024). Payment apps or services frequently used in scam payments in the United States in 2023 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 20, 2026, from /statistics/1484334/scams-us-payment-apps-services-used/
Federal Trade Commission. "Payment apps or services frequently used in scam payments in the United States in 2023." Chart. May 24, 2024. ÌÇÐÄÆƽâ°æ. Accessed July 20, 2026. /statistics/1484334/scams-us-payment-apps-services-used/
Federal Trade Commission. (2024). Payment apps or services frequently used in scam payments in the United States in 2023. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 20, 2026. /statistics/1484334/scams-us-payment-apps-services-used/
Federal Trade Commission. "Payment Apps or Services Frequently Used in Scam Payments in The United States in 2023." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 24 May 2024, /statistics/1484334/scams-us-payment-apps-services-used/
Federal Trade Commission, Payment apps or services frequently used in scam payments in the United States in 2023 ÌÇÐÄÆƽâ°æ, /statistics/1484334/scams-us-payment-apps-services-used/ (last visited July 20, 2026)
Payment apps or services frequently used in scam payments in the United States in 2023 [Graph], Federal Trade Commission, May 24, 2024. [Online]. Available: /statistics/1484334/scams-us-payment-apps-services-used/
