
| Characteristic | 2023 | 2022 | 2021 |
|---|---|---|---|
| Business services | 12% | 12% | 12% |
| Consulting | 12% | 12% | 14% |
| Entertainment / media | 12% | 11% | 9% |
| Telecommunications | 12% | 11% | 12% |
| Construction | 12% | 9% | 12% |
| Mining | 11% | 13% | 12% |
| Food and beverage | 11% | 12% | 11% |
| Real estate | 11% | 11% | 12% |
| Automotive | 11% | 10% | 8% |
| Transportation | 11% | 10% | 11% |
| Agriculture | 11% | 8% | 12% |
| Non-profit | 11% | 13% | - |
| Other | 11% | 8% | - |
| Technology | 10% | 12% | 12% |
| Engineering | 10% | 11% | 9% |
| Energy / utilities | 10% | 11% | 10% |
| Education | 10% | 10% | 10% |
| Environmental | 10% | 8% | - |
| Financial services | 9% | 10% | 9% |
| Insurance | 9% | 10% | 11% |
| Manufacturing | 9% | 10% | 10% |
| Government | 9% | 9% | 11% |
| Finance | 9% | 16% | - |
| Electronics | 8% | 14% | 8% |
| Hospitality / leisure | 8% | 11% | 10% |
| Healthcare | 8% | 9% | 10% |
| Legal | 8% | 8% | 11% |
| Aerospace | 7% | 13% | 12% |
| Retail | 7% | 10% | 12% |
| Marketing/ advertising | 6% | 5% | - |
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Source
Release date
March 2024
Region
Worldwide
Survey time period
2021 and 2023
Special properties
among 7,500 end users and 1,050 security professionals; across 15 countries and 17 industries
Supplementary notes
Data is based on a survey of 7,500 working adults and 1,050 IT security professionals across 15 countries worldwide in 2022.
Each industry represented in the failure rate comparison includes data from at least 20 organizations and at least 300,000 simulated phishing attacks.
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