The source does not provide the exact date of a survey.
The source adds the following information: "Outages for which the cause was not known were eliminated from the analysis. Times reported are time to service recovery, not time to full business recovery."
In 2022, ** percent of organizations globally needed more than ** hours to restore services after system outages. A further ** percent said repairing IT operations took ** to ** hours. Four in ten outage incidents, though, took up to **** hours. Overall, the share of outages that took longer to restore operations decreased compared to 2017.
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Uptime Institute. (July 2, 2024). Duration of publicly reported IT outages worldwide in 2017 and 2022 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 18, 2026, from /statistics/1482266/it-outages-global-duration/
Uptime Institute. "Duration of publicly reported IT outages worldwide in 2017 and 2022." Chart. July 2, 2024. ÌÇÐÄÆƽâ°æ. Accessed July 18, 2026. /statistics/1482266/it-outages-global-duration/
Uptime Institute. (2024). Duration of publicly reported IT outages worldwide in 2017 and 2022. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 18, 2026. /statistics/1482266/it-outages-global-duration/
Uptime Institute. "Duration of Publicly Reported It Outages Worldwide in 2017 and 2022." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 2 Jul 2024, /statistics/1482266/it-outages-global-duration/
Uptime Institute, Duration of publicly reported IT outages worldwide in 2017 and 2022 ÌÇÐÄÆƽâ°æ, /statistics/1482266/it-outages-global-duration/ (last visited July 18, 2026)
Duration of publicly reported IT outages worldwide in 2017 and 2022 [Graph], Uptime Institute, July 2, 2024. [Online]. Available: /statistics/1482266/it-outages-global-duration/
