The original question was phrased by the source as follows: "Has your organization experienced a significant, serious, or severe IT service outage(s) that was caused by humjan error over the past three years? If so, what are their most common causes? Choose no more than three."
The source does not provide the exact date of a survey.
Citation formats
Global crucial human error data center IT outages causes 2024
In a 2024 survey, almost half of data center operators reported that the cause for their most significant human-related downtime in the past three years was data center staff failing to follow procedures. A further ** percent said incorrect procedures or processes had led to a serious system outage.
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Uptime Institute, & Packetfabric. (July 2, 2024). Most common causes of human error-related IT or data center downtime worldwide as of February 2024 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 24, 2026, from /statistics/1481877/latest-crucial-human-error-data-center-outages-cause/
Uptime Institute, und Packetfabric. "Most common causes of human error-related IT or data center downtime worldwide as of February 2024." Chart. July 2, 2024. ÌÇÐÄÆƽâ°æ. Accessed July 24, 2026. /statistics/1481877/latest-crucial-human-error-data-center-outages-cause/
Uptime Institute, Packetfabric. (2024). Most common causes of human error-related IT or data center downtime worldwide as of February 2024. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 24, 2026. /statistics/1481877/latest-crucial-human-error-data-center-outages-cause/
Uptime Institute, and Packetfabric. "Most Common Causes of Human Error-related It or Data Center Downtime Worldwide as of February 2024." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 2 Jul 2024, /statistics/1481877/latest-crucial-human-error-data-center-outages-cause/
Uptime Institute & Packetfabric, Most common causes of human error-related IT or data center downtime worldwide as of February 2024 ÌÇÐÄÆƽâ°æ, /statistics/1481877/latest-crucial-human-error-data-center-outages-cause/ (last visited July 24, 2026)
Most common causes of human error-related IT or data center downtime worldwide as of February 2024 [Graph], Uptime Institute, & Packetfabric, July 2, 2024. [Online]. Available: /statistics/1481877/latest-crucial-human-error-data-center-outages-cause/
