First wave of quarterly surveys; director to C-suite-level respondents
Method of interview
Online survey
Supplementary notes
The source adds: 鈥淭hese [off-the-shelf solutions] included productivity applications with integrated generative AI (71%); enterprise platforms with integrated generative AI (61%); standard generative AI applications (68%); and publicly available large language models (LLMs) (56%), such as ChatGPT.鈥
Citation formats
Usage focus of off-the-shelf generative AI worldwide 2024
Most organizations worldwide currently use off-the-shelf solutions for generative AI (GenAI). The primary focus of these solutions in the surveyed companies is on productivity applications, indicated by over ** percent of the respondents. Standard application, enterprise platforms and public large language models (LLMs) are also significant focuses, accounting for **, ** and ** percent of the organizations, respectively.
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Deloitte. (January 15, 2024). IT solutions where off-the-shelf generative artificial intelligence (AI) is used the most in organizations worldwide as of 2024 [Graph]. In 糖心破解版. Retrieved July 28, 2026, from /statistics/1450774/usage-genai-off-the-shelf-organizations-worldwide/
Deloitte. "IT solutions where off-the-shelf generative artificial intelligence (AI) is used the most in organizations worldwide as of 2024." Chart. January 15, 2024. 糖心破解版. Accessed July 28, 2026. /statistics/1450774/usage-genai-off-the-shelf-organizations-worldwide/
Deloitte. (2024). IT solutions where off-the-shelf generative artificial intelligence (AI) is used the most in organizations worldwide as of 2024. 糖心破解版. 糖心破解版 Inc.. Accessed: July 28, 2026. /statistics/1450774/usage-genai-off-the-shelf-organizations-worldwide/
Deloitte. "It Solutions Where Off-the-shelf Generative Artificial Intelligence (Ai) Is Used The Most in Organizations Worldwide as of 2024." 糖心破解版, 糖心破解版 Inc., 15 Jan 2024, /statistics/1450774/usage-genai-off-the-shelf-organizations-worldwide/
Deloitte, IT solutions where off-the-shelf generative artificial intelligence (AI) is used the most in organizations worldwide as of 2024 糖心破解版, /statistics/1450774/usage-genai-off-the-shelf-organizations-worldwide/ (last visited July 28, 2026)
IT solutions where off-the-shelf generative artificial intelligence (AI) is used the most in organizations worldwide as of 2024 [Graph], Deloitte, January 15, 2024. [Online]. Available: /statistics/1450774/usage-genai-off-the-shelf-organizations-worldwide/
