| Characteristic | Net Promoter Score |
|---|---|
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
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Source
Sources
Release date
January 2024
More information
Region
Central and Eastern Europe
Survey time period
September 2023
Number of respondents
500 for each brand
Special properties
Online shoppers
Method of interview
Computer-assisted web interviews (CAWI)
Supplementary notes
Date of release is date of access
An NPS score measures customer loyalty by looking at their likelihood of recommending a given business. Your NPS score is measured with a single-question survey and reported with a number ranging from -100 to +100, where a higher score is desirable. NPS is often held up as the gold standard customer experience metric.
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