
Petroc Taylor
Research expert covering global developments in the use of data
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Among the myriad processes that artificial intelligence (AI) capabilities are embedded in, the leading process is robotic process automation. Simply put, this is the process by which minor and repetitive parts of business functions are automated so as to not need a human worker to monitor them. Natural-language understanding and generation is also found in both speech and writing as businesses endeavor to improve their capacity to deal autonomously with customer requests. The least focused fields, at ** percent, included more abstract AI use, such as transformative programs.
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* For commercial use only
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