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Main reasons why customers preferred to replace a product rather than having it repaired in France in 2019

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Sources

Release date

March 2020

Region

France

Survey time period

7 to 16 May, 2019

Number of respondents

10,028 respondents

Age group

18 years and older

Citation formats

Main reasons for decision to replace a product in France 2019

Published by Thuy D., Mar 9, 2022
In this survey from 2019, the French respondents have been asked for the main reasons why they decided to replace their broken down products instead of having them repaired. According to the source, ** percent of respondents stated that the product was too damaged to have it repaired and almost as much claimed that the repair costs would have exceeded the price of a new product. A share of ** percent of respondents each answered that they wished to purchase a more perfoming product or that they were given a promotion to do so.
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Repair market of household appliances in FranceHome appliancesHousehold appliances in EuropeDIY and home improvement market in FranceSmart home in France
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