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Problems causing disputes with repair services according to French customers in 2019

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Sources

Release date

March 2020

Region

France

Survey time period

May 7 to 16 2019

Number of respondents

1,856 respondents

Age group

18 years and older

Special properties

customer who have fallen into dispute with their repair service.

Citation formats

Problems encountered with repair sevices in France 2019

Published by Thuy D., Mar 1, 2022
In this survey from 2019, the French respondents have been asked what problems they faced with the services they hired to repair their products. According to the source, ** percent of respondents stated that they have fallen into dispute with their repair service. Of these ** percent of respondents, almost one out of three claimed that their appliances haven't been repaired effectively. Deadlines (** percent) and repair costs (** percent) were also among the most common problems that have been encountered by customers.
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Topics

Repair market of household appliances in FranceHome appliancesHousehold appliances in EuropeDIY and home improvement market in FranceSmart home in France
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