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Satisfaction from using digital devices and services in Kenya as of 2020

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Source

Release date

August 2021

Region

Kenya

Survey time period

November to December 2020

Number of respondents

2,456 residents

Age group

15 years and older

Supplementary notes

The source defines digital services as those conducted through a mobile phone, computer, or the internet.

Citation formats

Satisfaction from using digital devices and services in Kenya 2020

Published by
Christy Tila,
Jan 18, 2022
Most of the surveyed Kenyan population reported being satisfied with their usage of digital devices and services in 2020. Overall, ** percent of the respondents declared being satisfied with the user experience. The share was slightly higher (** percent) among men.
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