Survey question: Was your experience of ordering food from a virtual restaurant/cloud kitchen positive or negative? What was negative about your experience? (choose up to 3 answers that apply)
The survey was conducted among:
21,334 respondents aged 16 to 24 years old,
11,340 respondents aged 25 to 34 years old,
4,184 respondents aged 35 to 44 years old,
1,661 respondents aged 45 to 54 years,
816 respondents aged 55 years and above.
Citation formats
Negative food experience from virtual restaurant and cloud kitchen India 2021, by age
As per the results of a survey on Indian food services and cloud kitchen conducted by in August 2021, people from all age chose bad feedback mechanism, long delivery time, and bad food quality as the most common negative experience of ordering food from virtual restaurant and cloud kitchen.
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Rakuten Insight. (November 24, 2021). Negative experience of ordering food from virtual restaurant and cloud kitchen across India as of August 2021, by age [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 30, 2026, from /statistics/1281955/india-negative-experience-of-ordering-food-from-virtual-restaurant-and-cloud-kitchen-by-age/
Rakuten Insight. "Negative experience of ordering food from virtual restaurant and cloud kitchen across India as of August 2021, by age." Chart. November 24, 2021. ÌÇÐÄÆƽâ°æ. Accessed July 30, 2026. /statistics/1281955/india-negative-experience-of-ordering-food-from-virtual-restaurant-and-cloud-kitchen-by-age/
Rakuten Insight. (2021). Negative experience of ordering food from virtual restaurant and cloud kitchen across India as of August 2021, by age. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 30, 2026. /statistics/1281955/india-negative-experience-of-ordering-food-from-virtual-restaurant-and-cloud-kitchen-by-age/
Rakuten Insight. "Negative Experience of Ordering Food from Virtual Restaurant and Cloud Kitchen across India as of August 2021, by Age." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 24 Nov 2021, /statistics/1281955/india-negative-experience-of-ordering-food-from-virtual-restaurant-and-cloud-kitchen-by-age/
Rakuten Insight, Negative experience of ordering food from virtual restaurant and cloud kitchen across India as of August 2021, by age ÌÇÐÄÆƽâ°æ, /statistics/1281955/india-negative-experience-of-ordering-food-from-virtual-restaurant-and-cloud-kitchen-by-age/ (last visited July 30, 2026)
Negative experience of ordering food from virtual restaurant and cloud kitchen across India as of August 2021, by age [Graph], Rakuten Insight, November 24, 2021. [Online]. Available: /statistics/1281955/india-negative-experience-of-ordering-food-from-virtual-restaurant-and-cloud-kitchen-by-age/
