The Australian Digital Inclusion Index (ADII) is a score out of 100 which rates the digital inclusion of the Australian population based on three criteria; access, affordability, and digital ability.
The survey sample has been stratified and weighted to reflect the Australian population.
Date of publication is date of access.
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People who accessed online government services Australia 2021, by age
In 2021, ** percent of people aged 18 to 34 years had accessed a government service online. There appears to be a correlation between age and the use of the internet to access services with younger people being more likely to use the internet to engage with a government service than older people.
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ADII. (December 14, 2021). Share of people who accessed government services online in Australia in 2021 by age group [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 03, 2026, from /statistics/1281526/australia-share-of-people-who-accessed-government-services-online-by-age/
ADII. "Share of people who accessed government services online in Australia in 2021 by age group." Chart. December 14, 2021. ÌÇÐÄÆƽâ°æ. Accessed August 03, 2026. /statistics/1281526/australia-share-of-people-who-accessed-government-services-online-by-age/
ADII. (2021). Share of people who accessed government services online in Australia in 2021 by age group. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 03, 2026. /statistics/1281526/australia-share-of-people-who-accessed-government-services-online-by-age/
ADII. "Share of People Who Accessed Government Services Online in Australia in 2021 by Age Group." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 14 Dec 2021, /statistics/1281526/australia-share-of-people-who-accessed-government-services-online-by-age/
ADII, Share of people who accessed government services online in Australia in 2021 by age group ÌÇÐÄÆƽâ°æ, /statistics/1281526/australia-share-of-people-who-accessed-government-services-online-by-age/ (last visited August 03, 2026)
Share of people who accessed government services online in Australia in 2021 by age group [Graph], ADII, December 14, 2021. [Online]. Available: /statistics/1281526/australia-share-of-people-who-accessed-government-services-online-by-age/
