among consumers who have used the source's website; up to three answers possible
Method of interview
Online survey
Supplementary notes
Original question: "Due to the impact of the coronavirus, what services do you expect most from real estate agencies from now on? (Up to three answers can be selected.)"
*Explanation regarding contracts conducted by a real estate agent.
Citation formats
Leading services expected from real estate agencies amid COVD-19 in Japan 2021
A majority of consumers in Japan expected real estate agencies to provide contactless unaccompanied viewings amid the coronavirus (COVID-19) pandemic, as revealed in a survey conducted in 2021. While **** of the respondents cited contactless viewings as a desirable service, around ** percent expected real estate agencies to use online communication tools.
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Zentakuren. (February 18, 2022). Leading services expected from real estate agencies in the future due to the impact of the coronavirus in Japan as of November 2021 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 31, 2026, from /statistics/1270815/japan-leading-services-expected-real-estate-agencies-covid-19/
Zentakuren. "Leading services expected from real estate agencies in the future due to the impact of the coronavirus in Japan as of November 2021." Chart. February 18, 2022. ÌÇÐÄÆƽâ°æ. Accessed July 31, 2026. /statistics/1270815/japan-leading-services-expected-real-estate-agencies-covid-19/
Zentakuren. (2022). Leading services expected from real estate agencies in the future due to the impact of the coronavirus in Japan as of November 2021. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 31, 2026. /statistics/1270815/japan-leading-services-expected-real-estate-agencies-covid-19/
Zentakuren. "Leading Services Expected from Real Estate Agencies in The Future Due to The Impact of The Coronavirus in Japan as of November 2021." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 18 Feb 2022, /statistics/1270815/japan-leading-services-expected-real-estate-agencies-covid-19/
Zentakuren, Leading services expected from real estate agencies in the future due to the impact of the coronavirus in Japan as of November 2021 ÌÇÐÄÆƽâ°æ, /statistics/1270815/japan-leading-services-expected-real-estate-agencies-covid-19/ (last visited July 31, 2026)
Leading services expected from real estate agencies in the future due to the impact of the coronavirus in Japan as of November 2021 [Graph], Zentakuren, February 18, 2022. [Online]. Available: /statistics/1270815/japan-leading-services-expected-real-estate-agencies-covid-19/
