among television, radio, and multimedia broadcaster respondents who had a complaint determined by the BSA in the last 12 months
Supplementary notes
The survey asked: How would you rate BSA's management of the complaints process, from a formal complaint first being referred to the BSA until the decision is released, in terms of...
Citation formats
Satisfaction with BSA timeliness in handling complaints in New Zealand 2021
According to a survey of television, radio, and multimedia broadcasters in New Zealand in 2021, the majority of respondents who had a complaint determined by the Broadcasting Standards Authority (BSA) were satisfied with the timeliness of the BSA response. The Broadcasting Standards Authority was established in 1989 and is tasked with determining and ensuring compliance with Codes of Broadcasting Practice on free-to-air television, pay television, and radio.
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NielsenIQ. (July 27, 2021). Satisfaction with the Broadcasting Standards Authority (BSA) timeliness in handling complaints among broadcasters in New Zealand in 2021 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 03, 2026, from /statistics/1259146/new-zealand-satisfaction-with-bsa-timeliness/
NielsenIQ. "Satisfaction with the Broadcasting Standards Authority (BSA) timeliness in handling complaints among broadcasters in New Zealand in 2021." Chart. July 27, 2021. ÌÇÐÄÆƽâ°æ. Accessed August 03, 2026. /statistics/1259146/new-zealand-satisfaction-with-bsa-timeliness/
NielsenIQ. (2021). Satisfaction with the Broadcasting Standards Authority (BSA) timeliness in handling complaints among broadcasters in New Zealand in 2021. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 03, 2026. /statistics/1259146/new-zealand-satisfaction-with-bsa-timeliness/
NielsenIQ. "Satisfaction with The Broadcasting Standards Authority (Bsa) Timeliness in Handling Complaints among Broadcasters in New Zealand in 2021." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 27 Jul 2021, /statistics/1259146/new-zealand-satisfaction-with-bsa-timeliness/
NielsenIQ, Satisfaction with the Broadcasting Standards Authority (BSA) timeliness in handling complaints among broadcasters in New Zealand in 2021 ÌÇÐÄÆƽâ°æ, /statistics/1259146/new-zealand-satisfaction-with-bsa-timeliness/ (last visited August 03, 2026)
Satisfaction with the Broadcasting Standards Authority (BSA) timeliness in handling complaints among broadcasters in New Zealand in 2021 [Graph], NielsenIQ, July 27, 2021. [Online]. Available: /statistics/1259146/new-zealand-satisfaction-with-bsa-timeliness/
